Auflo

Our Commitment to Privacy

At Auflo, we believe that privacy is a fundamental human right. This policy explains how we collect, use, and protect your information when you interact with our consciousness-level AI technology.

1. Information We Collect

1.1 Conversation Data

When you interact with our AI agents, we collect:

• Voice patterns and speech characteristics (for voice interactions)
• Text content of conversations
• Emotional and sentiment indicators
• Conversation context and preferences
• Response patterns and interaction history

1.2 Technical Information

• Device information and browser type
• IP address and location data (if permitted)
• Usage analytics and performance metrics
• API usage and integration data

1.3 Account Information

• Email address and contact information
• Account preferences and settings
• Billing and subscription information
• Support and communication history

2. How We Use Your Information

2.1 Service Provision

• Provide personalized AI conversation experiences
• Improve response accuracy and relevance
• Maintain conversation context and continuity
• Enable cross-session learning and adaptation

2.2 AI Training and Improvement

• Train and improve our consciousness-level AI models
• Develop better understanding of human communication patterns
• Enhance emotional intelligence and empathy capabilities
• Research and develop new AI consciousness technologies

3. Data Protection and Security

🔒 Advanced Security Measures

• End-to-end encryption for all conversations
• Zero-trust architecture with multi-layer security
• Regular security audits and penetration testing
• SOC 2 Type II and ISO 27001 compliance
• Data anonymization and pseudonymization techniques

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

4.1 Service Providers

We work with trusted third-party service providers who help us operate our services, such as cloud infrastructure providers and analytics services. These providers are bound by strict confidentiality agreements.

4.2 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.

5. Your Rights and Choices

Your Privacy Rights

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Export your data in a machine-readable format
• Opt-out: Withdraw consent for data processing
• Restriction: Limit how we process your data

6. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

• Conversation data: Retained for personalization and service improvement
• Account information: Retained while your account is active
• Technical data: Retained for up to 2 years for analytics purposes
• Legal compliance: Retained as required by applicable laws

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses and adequacy decisions.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@auflo.in
• Address: Auflo Technologies, Bangalore, India
• Data Protection Officer: dpo@auflo.in